Launching capacity :

•    Seats :  40 Seat
•    Shifts :  3 Shifts
•    Average call duration of inbound : 2 – 3 min / call on average
•    Working hours & days: 24, 7 days a week
•    FTE:

•    Peak hours:
From 09:00 am to 05:30 pm    from 05:30 pm to 1:00 am    Middle East
From 01:00 pm to 03:00 pm    from 07:00 pm to 3:00 am    Europe

For more information please contact us

About Virgo

Virgo clients
International Network
Virgo In Turkey

Vision and mission
Starting Business Scale

Launching capacity
Human resources

HR Procedures
Hiring Procedures
Training and Skills Enhancement
Operations and workflow

Data and Operations - Security and Sustenance
Monitoring supervision and quality control
Retrospect Evaluation and Analysis
Scope of Work

Scope of Work
Responsibilities and Obligation of both parties
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